By Matt Silverberg, Chief Commercial Officer, Life Couriers
What could be more important than ensuring your targeted pharmaceuticals arrive at the site of care on time, every time? Even the most breakthrough therapy can’t save a life if it arrives too late.
Yet, the radiopharmaceutical value chain has never been more at risk. 
If COVID taught us anything, it’s that global pandemics area profound threat to the healthcare industry. Add the inevitability of natural disasters, growing senior population, shortage of clinicians—and one truth becomes clear: the logistics industry needs to step up and give stakeholders across the value chain more of what they need most. Confidence.
For more than 50 years, we’ve led the way in value chain resiliency for radiopharmaceuticals. As more therapies are approved, the need for resiliency is on the rise. And our commitment to improving the lives of patients grows along with it.
For radiopharmaceuticals to arrive on time, a complex series of perfectly timed events must take place. And logistics plays an irreplaceable role.
A Journey of Hope
Not all breakthroughs start in the lab. They start with logistics. To succeed downstream at the site of care, you first must succeed upstream—from isotope production through delivery of the radiopharmaceutical. We thrive all along this value chain. And because we do, your ability to serve patients will, too.
Every step must work in perfect harmony—and Life Couriers connects them all to help ensure they do:
- Raw materials to the pharmaceutical company for isotope production
- Radionuclides to a nuclear pharmacy (whether part of a centralized pharmacy network or direct to a hospital nuclear pharmacy)
- Finished product delivered—via ground or air transport—to the site of care for patient treatment
We’re making the essential, on-time connections with every step. Without that commitment, the entire value chain could break down. And with it, a patient’s hope for a better life. Because the stakes are so high, we must obsess over on-time performance. And we have a critical advantage to make it all happen.
The Life Couriers Control Tower 
All knowing, all seeing: our Control Tower is the master of keeping the value chain flowing. Establishing delivery routes, scheduling drivers, monitoring for potential delays—and communicating critical information to our pharmaceutical customers. We’re watching it all 24/7/365, anticipating challenges before they ever become problems that threaten on-time delivery.
Because to us, delays are the real disease. Our cure: 99.57% on-time delivery, with a never-ending commitment to closing the remaining gap. For one customer, that commitment helps drive exponential growth in a highly competitive market.
Case study: driving growth with precision logistics
Imagine you’re a leading innovator in groundbreaking therapies for cancer patients who have exhausted other treatment options. Patients for your clinical trials are widespread and difficult to find. Your product has a short shelf life, and the clock is ticking. Shipping and documentation regulations are complex. Any delays could put your patient’s treatment in jeopardy—not to mention the clinical trial itself.
For this radiopharmaceutical innovator, we customized a logistics solution for each of their regions, leveraging our delivery hubs in each to ensure on-time delivery. Because of our advanced package tracking technology, this innovator can see where their deliveries are every step of the way. And that means the company can confidently continue to grow and care for more and more patients, without the fear that logistics would stand in the way.
Demand more: your patients deserve nothing less
More therapies, more patients, more potential for disruptions across the value chain: the challenges are clear. And so is the solution: demand more from your logistics provider.
When the unexpected happens, you need the visibility to see what your options are. And then, the expertise to arrive at the best solution for achieving the best patient outcome. This is the very foundation of what the right logistics provider for you should offer. And it’s precisely what our Control Tower delivers: the foresight to predict potential delays and the resources to create and implement alternative strategies.
When a life is at stake, there’s no excuse to offer you anything less.
Start by choosing the right logistics partner: one who shares your commitment to putting patients first. Won’t tolerate errors or excuses. And wakes up every day with the same purpose as you: to do everything possible to get it right, because there are no greater consequences if we get it wrong.
The promise of radiopharmaceuticals has never been greater. Our passion to help you deliver them has never been stronger. Because at Life Couriers, life gets the right of way.