Essity Direct-to-Patient
Healthcare at Home

Delivered with care

For over 15 years, Life Couriers has provided Essity with a Direct-to-Patient delivery solution built upon compassion and care.

Robust, reliable, and always patient-focussed, we’ve completed over 1.5 million consignments for Essity, with a first-time delivery success rate consistently over 99.9%.

This is Healthcare Logistics – Delivered with Care.

End-to-end logistics support

• Goods in
• Inventory management
• Order generation
• Routing and planning
• Fulfilment
• Direct-to-Patient delivery
• Daily reporting and PODs
• Customer service and aftercare

A global wellbeing initiative

Essity lead a global initiative to improve the wellbeing of patients around the world through their health and hygiene products. Their work is intrinsically linked to the health and comfort of millions, and with such an essential service, there can be no room for compromise.

The service Life Couriers provide Essity is unique, bespoke and unrivalled in the Healthcare sector. Starting with delivery of goods in to our UK-based warehouses, we provide a full white glove logistics solution, covering order generation, inventory management, fulfilment and delivery, directly to the patient’s home.

The numbers

• 99.9% average first time delivery success rate
• 1.5 million+ consignments fulfilled
• 800,000+ deliveries
• 8 dedicated UK depots plus additional satellite locations

Confidential and caring

Crucial to this service is confidentiality, maintaining the dignity and respect of the patients receiving their deliveries. We pride ourselves on our accreditations and compliance, with all of our staff receiving regular Caldicott training and DBS checks.

In addition, we actively encourage our drivers to interact with the people receiving their goods, allowing sufficient time on each drop for them to check the wellbeing of the person and provide a sympathetic ear if required.

It’s this quality of care that makes our healthcare delivery service unparalleled in the logistics industry.